STORE POLICY

Return Policy

At Anda, we work diligently to ensure our customers are satisfied with their purchases. If you are unhappy with your purchase for any reason, we will gladly offer a return or exchange within 30 days of purchase for a full refund, an exchange, or store credit.

To return a product, please send it back along with proof of purchase and your details. We will send you a confirmation email once we have received your returned items. Please note that customers are responsible for all shipping costs and a restocking fee.

For customer support or additional questions, please visit our website at www.andadayspa.com.

DEFECTIVE ITEMS:

We stand behind the quality of our products. If you find your product defective outside our return period, please contact us for assistance. We reserve the right to refuse a return or exchange for products purchased over 30 days ago.

BROKEN/DAMAGED/INCORRECT ITEMS:

Upon receiving your order, please inspect it for any damage incurred during shipping. If an item arrives broken or damaged, we invite you to allow us to rectify the issue. Contact us within 24 hours of receiving your package so we can process a damage claim with the transportation company. It is crucial not to discard any part of the packaging, box, or products, as this is necessary for us to assist with a return or exchange.

If you receive the incorrect product, please contact us within 72 hours of receipt. Do not dispose of any part of the packaging, box, or products, as this is essential for us to facilitate a return or exchange.

✨Enjoy a stress-free shopping experience at Anda, where your happiness is our guarantee. We are committed to providing exceptional customer service and ensuring your satisfaction.

✨Shop with confidence at Anda and experience our steadfast dedication to customer service. Visit our store or contact us today to make your shopping experience remarkable.

Privacy & Safety

Welcome to ANDA! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.AndaDaySpa.com.

COLLECTION OF INFORMATION

Personal Information: We collect personal information that you voluntarily provide to us when you register on our website, place an order, subscribe to a newsletter, or engage in other activities. This information may include your name, email address, phone number, postal address, and payment information.
Non-Personal Information: We automatically collect certain information when you visit our website, such as your IP address, browser type, browser version, our website pages that you visit, the time and date of your visit, and other statistics. This data is collected through cookies and similar tracking technologies.

USE OF INFORMATION

We use your information for various purposes, including to:

Process your transactions and fulfill your orders.
Communicate with you about our products, services, and promotions.
Improve our website, customer service, and user experience.
Monitor and analyze usage and trends to improve your experience with our website.
Detect, prevent, and address technical issues or fraudulent activity.

SHARING OF INFORMATION

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates for the purposes outlined above.

We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, prevent fraud, or protect against legal liability.

SECURITY OF INFORMATION

We strive to implement reasonable security measures to ensure the security of your personal information. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee its absolute security.

YOUR RIGHTS

You have the right to access, update, or delete your personal information. If you wish to exercise these rights, please contact us.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us at (361) 236-6144 or fill out our contact form.

By using our website, you consent to the collection and use of your information as outlined in this Privacy Policy.