At Anda, we work diligently to ensure our customers are satisfied with their purchases. If you are unhappy with your purchase for any reason, we will gladly offer a return or exchange within 30 days of purchase for a full refund, an exchange, or store credit.
To return a product, please send it back along with proof of purchase and your details. We will send you a confirmation email once we have received your returned items. Please note that customers are responsible for all shipping costs and a restocking fee.
For customer support or additional questions, please visit our website at www.andadayspa.com.
DEFECTIVE ITEMS: We stand behind the quality of our products. If you find your product defective outside our return period, please contact us for assistance. We reserve the right to refuse a return or exchange for products purchased over 30 days ago.
BROKEN/DAMAGED/INCORRECT ITEMS: Upon receiving your order, please inspect it for any damage incurred during shipping. If an item arrives broken or damaged, we invite you to allow us to rectify the issue. Contact us within 24 hours of receiving your package so we can process a damage claim with the transportation company. It is crucial not to discard any part of the packaging, box, or products, as this is necessary for us to assist with a return or exchange.
If you receive the incorrect product, please contact us within 72 hours of receipt. Do not dispose of any part of the packaging, box, or products, as this is essential for us to facilitate a return or exchange.
✨Enjoy a stress-free shopping experience at Anda, where your happiness is our guarantee. We are committed to providing exceptional customer service and ensuring your satisfaction.
✨Shop with confidence at Anda and experience our steadfast dedication to customer service. Visit our store or contact us today to make your shopping experience remarkable.